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EX0-115 Exam Dumps - IT Service Management Foundation based on ISO / IEC 20000

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Exam Code: EX0-115

Exam Name: IT Service Management Foundation based on ISO / IEC 20000

Certification Provider: Exin

Certification Exam Name: Exin certification

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EX0-115: IT Service Management Foundation based on ISO / IEC 20000 Study Material and Test Engine

Last Update Check: Jun 11, 2024

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Exin EX0-115 Exam FAQs

Introduction of Exin EX0-115 Exam!

The EXIN EX0-115 exam is a certification exam designed to test knowledge and skills related to IT Service Management Foundation based on ISO/IEC 20000. The exam measures a candidate’s understanding of the ISO 20000 standard and related concepts, and how to apply them to IT service management processes.

What is the Duration of Exin EX0-115 Exam?

The EX0-115 ITIL Foundation Exam has a duration of 90 minutes.

What are the Number of Questions Asked in Exin EX0-115 Exam?

The EXIN EX0-115 exam consists of a total of 75 multiple-choice questions.

What is the Passing Score for Exin EX0-115 Exam?

The passing score for the Exin EX0-115 exam is 65%.

What is the Competency Level required for Exin EX0-115 Exam?

The Exin EX0-115 exam requires a Competency Level of Professional.

What is the Question Format of Exin EX0-115 Exam?

The EXIN EX0-115 exam consists of multiple choice, multiple response, and drag and drop questions.

How Can You Take Exin EX0-115 Exam?

The EXIN EX0-115 exam can be taken either online or in a testing center. To take the exam online, you will need to register with EXIN and purchase the exam. Once purchased, you will be able to access the exam and take it at your own convenience. To take the exam in a testing center, you will need to find a testing center near you that offers the EXIN EX0-115 exam and register to take the exam. You will then need to attend the testing center on the day of the exam and take the exam in person.

What Language Exin EX0-115 Exam is Offered?

The EXIN EX0-115 exam is offered in English.

What is the Cost of Exin EX0-115 Exam?

The cost of the EXIN EX0-115 exam is €150.

What is the Target Audience of Exin EX0-115 Exam?

The target audience of the Exin EX0-115 exam is IT professionals who wish to prove their expertise in IT Service Management and the ITIL best practices. It is designed for individuals with at least two years of IT service management experience, and is particularly suitable for IT professionals with a strong background in ITIL.

What is the Average Salary of Exin EX0-115 Certified in the Market?

The average salary for an individual with an EXIN EX0-115 certification is approximately $60,000 per year.

Who are the Testing Providers of Exin EX0-115 Exam?

Exin offers official practice tests and certification exams for the EX0-115 exam. The practice tests are available to purchase directly from their website and the certification exams can be taken at an authorized training center.

What is the Recommended Experience for Exin EX0-115 Exam?

The recommended experience for the Exin EX0-115 exam is at least two years of experience in IT Service Management within an ITIL-compliant environment. This includes a minimum of six months of experience in ITIL Foundation, the ITIL V3 Foundation Certificate in IT Service Management, and ITIL Intermediate qualifications.

What are the Prerequisites of Exin EX0-115 Exam?

There are no prerequisites for taking the EXIN EX0-115 exam. It is open to anyone who wishes to pursue certification in IT Service Management. It is recommended that candidates have some previous experience with IT service management principles and terminology.

What is the Expected Retirement Date of Exin EX0-115 Exam?

The official website for EXIN EX0-115 exam does not provide any information about the expected retirement date of the exam. However, you can check the official website for the latest updates about the exam. The official website is https://www.exin.com/en-us/certifications/ex0-115-itil-foundation-certification-exam.

What is the Difficulty Level of Exin EX0-115 Exam?

The difficulty level of the Exin EX0-115 exam is Moderate.

What is the Roadmap / Track of Exin EX0-115 Exam?

The certification roadmap for the Exin EX0-115 exam includes the following steps:

1. Complete the EX0-115 ITIL Foundation course.
2. Pass the EX0-115 ITIL Foundation exam.
3. Complete the EX0-115 ITIL Intermediate Service Strategy course.
4. Pass the EX0-115 ITIL Intermediate Service Strategy exam.
5. Complete the EX0-115 ITIL Intermediate Service Design course.
6. Pass the EX0-115 ITIL Intermediate Service Design exam.
7. Complete the EX0-115 ITIL Intermediate Service Transition course.
8. Pass the EX0-115 ITIL Intermediate Service Transition exam.
9. Complete the EX0-115 ITIL Intermediate Service Operation course.
10. Pass the EX0-115 ITIL Intermediate Service Operation exam.
11. Complete the EX0-115 ITIL Intermediate Continual Service Improvement course.
12. Pass the EX

What are the Topics Exin EX0-115 Exam Covers?

The EXIN EX0-115 exam covers the following topics:

1. IT Service Management Foundation based on ISO/IEC 20000: This topic covers the fundamentals of IT Service Management and the requirements of ISO/IEC 20000. It includes an overview of the ISO/IEC 20000 standard, the IT Service Management System, and the requirements for implementation.

2. IT Service Management Processes: This topic covers the processes and activities involved in IT Service Management. It includes an overview of the ITIL Service Lifecycle, service strategy, service design, service transition, service operation, continual service improvement, and the roles and responsibilities of IT Service Management.

3. Service Level Management: This topic covers the fundamentals of Service Level Management and the requirements of ISO/IEC 20000. It includes an overview of the Service Level Agreement (SLA), the process for creating and managing SLAs, and the roles and responsibilities of Service Level Management.

What are the Sample Questions of Exin EX0-115 Exam?

1. What is the purpose of the ITIL Service Design phase?
2. What is the purpose of a Service Level Agreement?
3. Describe the four types of ITIL processes.
4. What is the purpose of the Capacity Management process?
5. What is the difference between Availability Management and Capacity Management?
6. What is the purpose of the Configuration Management Database?
7. What is the purpose of Service Level Management?
8. Describe the purpose of the Service Desk function.
9. What is the purpose of the Incident Management process?
10. Describe the purpose of the Problem Management process.

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