CCCA-01 Exam Dumps - Certified Call Centre Associate (CCCA)

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Exam Code: CCCA-01

Exam Name: Certified Call Centre Associate (CCCA)

Certification Provider: GAQM

Certification Exam Name: GAQM: Call Centre

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GAQM CCCA-01 Exam FAQs

Introduction of GAQM CCCA-01 Exam!

GAQM CCCA-01 is a professional certification exam that tests a candidate's understanding of call center operations, customer service, and communication skills.

What is the Duration of GAQM CCCA-01 Exam?

GAQM CCCA-01 is a certification exam for individuals aiming to validate their knowledge and skills in call center operations and management.

What are the Number of Questions Asked in GAQM CCCA-01 Exam?

The exact number of questions can vary, but typically GAQM CCCA-01 exam includes around 50-60 questions.

What is the Passing Score for GAQM CCCA-01 Exam?

The passing score for the GAQM CCCA-01 exam is usually 70%, but it may vary.

What is the Competency Level required for GAQM CCCA-01 Exam?

The competency level required for GAQM CCCA-01 exam is intermediate.

What is the Question Format of GAQM CCCA-01 Exam?

The GAQM CCCA-01 exam questions are usually in multiple-choice format.

How Can You Take GAQM CCCA-01 Exam?

You can take the GAQM CCCA-01 exam online through the GAQM's official website.

What Language GAQM CCCA-01 Exam is Offered?

The GAQM CCCA-01 exam is offered in English.

What is the Cost of GAQM CCCA-01 Exam?

The cost of GAQM CCCA-01 exam can vary, but it is usually around $200.

What is the Target Audience of GAQM CCCA-01 Exam?

The GAQM CCCA-01 exam is targeted towards professionals working in call centers or customer service roles.

What is the Average Salary of GAQM CCCA-01 Certified in the Market?

The average salary of a GAQM CCCA-01 certified professional can vary based on location and experience, but it's generally within the range of $40,000 - $60,000 per year.

Who are the Testing Providers of GAQM CCCA-01 Exam?

The GAQM is the testing provider for the CCCA-01 exam.

What is the Recommended Experience for GAQM CCCA-01 Exam?

While there are no strict prerequisites, it is recommended to have at least 1-2 years of experience in a call center or customer service role before taking the GAQM CCCA-01 exam.

What are the Prerequisites of GAQM CCCA-01 Exam?

There are no formal prerequisites for GAQM CCCA-01 exam, but familiarity with call center operations and customer service principles is recommended.

What is the Expected Retirement Date of GAQM CCCA-01 Exam?

The retirement date for the GAQM CCCA-01 exam is not specified as it depends on the updates in the industry standards and practices.

What is the Difficulty Level of GAQM CCCA-01 Exam?

The difficulty level of the GAQM CCCA-01 exam is considered to be moderate.

What is the Roadmap / Track of GAQM CCCA-01 Exam?

The GAQM CCCA-01 exam is a part of the Customer Service track of GAQM certifications.

What are the Topics GAQM CCCA-01 Exam Covers?

The GAQM CCCA-01 exam covers a variety of topics, including call center operations, customer service, communication skills, problem-solving, and team management.