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ITILSC-SOA Exam Dumps - ITIL Service Capability Service Offerings and Agreements

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Exam Code: ITILSC-SOA

Exam Name: ITIL Service Capability Service Offerings and Agreements

Certification Provider: ITIL

Certification Exam Name: ITIL SOA

ITIL
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ITILSC-SOA: ITIL Service Capability Service Offerings and Agreements Study Material and Test Engine

Last Update Check: Feb 24, 2024

Latest 14 Questions & Answers

Training Course 186 Lectures (4 Hours) - Course Overview

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ITIL ITILSC-SOA Exam FAQs

Introduction of ITIL ITILSC-SOA Exam!

The ITIL Service Offering and Agreements (ITILSC-SOA) exam is a part of the ITIL 4 certification scheme. It is the final exam of the ITIL 4 Managing Professional qualification and evaluates a candidate's ability to design, build, operate and improve IT services, in line with the ITIL 4 guidance.

What is the Duration of ITIL ITILSC-SOA Exam?

The duration of the ITIL Service Offerings and Agreements (ITILSC-SOA) exam is 90 minutes.

What are the Number of Questions Asked in ITIL ITILSC-SOA Exam?

There are no specific number of questions. The ITIL SC-SOA exam is a performance-based exam, meaning that the actual number of questions will depend on how well you perform on the exam.

What is the Passing Score for ITIL ITILSC-SOA Exam?



The passing score for the ITILSC-SOA exam is 70%.

What is the Competency Level required for ITIL ITILSC-SOA Exam?

The ITILSC-SOA exam requires a Competency Level of Practitioner.

What is the Question Format of ITIL ITILSC-SOA Exam?

The ITIL ITILSC-SOA exam consists of multiple-choice and multiple-response questions.

How Can You Take ITIL ITILSC-SOA Exam?

The ITILSC-SOA exam is available to take online and in a testing center. To take the exam online, you must register with an accredited ITIL certification provider. To take the exam in a testing center, you must register with an accredited ITIL certification provider and then schedule an appointment at a Pearson VUE testing center.

What Language ITIL ITILSC-SOA Exam is Offered?

The ITILSC-SOA Exam is offered in English only.

What is the Cost of ITIL ITILSC-SOA Exam?

The cost of the ITIL ITILSC-SOA exam is $250 USD.

What is the Target Audience of ITIL ITILSC-SOA Exam?

The target audience of the ITIL ITILSC-SOA Exam is IT professionals who want to gain a better understanding of Service Oriented Architecture (SOA) and how it can be used to improve IT service delivery. This exam is designed for IT professionals who have a basic understanding of ITIL and SOA concepts and want to demonstrate their knowledge and skills in this area.

What is the Average Salary of ITIL ITILSC-SOA Certified in the Market?

The average salary for someone with ITIL ITILSC-SOA certification varies depending on the job role, experience, and location. Generally, ITIL certified professionals can expect to earn anywhere from $50,000 to $100,000 per year.

Who are the Testing Providers of ITIL ITILSC-SOA Exam?

The ITIL ITILSC-SOA exam is administered by PeopleCert, an independent certification body. PeopleCert is responsible for the development, administration, and delivery of the exam. They are the only organization that can provide testing for the ITIL ITILSC-SOA exam.

What is the Recommended Experience for ITIL ITILSC-SOA Exam?

The recommended experience for the ITIL ITILSC-SOA exam is a minimum of two years of practical experience in the ITIL Service Strategy and Service Design disciplines. This experience should include the application of the ITIL Service Strategy and Service Design principles, processes, and practices.

What are the Prerequisites of ITIL ITILSC-SOA Exam?

The ITILSC-SOA exam does not have any prerequisites. However, it is recommended that candidates have a good understanding of ITIL service management principles and have some experience in service management.

What is the Expected Retirement Date of ITIL ITILSC-SOA Exam?

The official website to check the expected retirement date of the ITIL ITILSC-SOA exam is the PeopleCert website. You can find the details on the following link:
https://www.peoplecert.org/qualifications/itil/itil-service-offerings-and-agreements/retirement.html

What is the Difficulty Level of ITIL ITILSC-SOA Exam?

The difficulty level of the ITIL ITILSC-SOA exam is considered to be moderate. It is recommended that you have at least two years of experience in IT service management before attempting the exam.

What is the Roadmap / Track of ITIL ITILSC-SOA Exam?

The certification roadmap for the ITILSC-SOA Exam is as follows:

1. Foundation Level: This is the entry-level certification for ITIL Service Operation. It covers the basic concepts and processes of ITIL Service Operation.

2. Intermediate Level: This certification is for those who have already passed the Foundation Level. It covers more complex topics such as Service Design, Service Transition, Service Operation and Problem Management.

3. Expert Level: This is the highest level of certification for ITIL Service Operation. It covers advanced topics such as Service Strategy, Service Portfolio Management, Service Level Management and Continual Service Improvement.

4. Master Level: This is the highest level of certification for ITIL Service Operation. It covers advanced topics such as Risk Management, Service Design, Service Transition, Service Operation and Problem Management.

What are the Topics ITIL ITILSC-SOA Exam Covers?

1. Service Strategy: This topic focuses on understanding the principles of service management, service value systems, service assets, service value chains, and service value networks. It also covers topics such as service portfolio management, service catalog management, and service level management.

2. Service Design: This topic covers the design of services and service management processes. It includes topics such as service design principles, service design processes, service design packages, and service design tools.

3. Service Transition: This topic covers the transition of services and service management processes from design to operations. It includes topics such as service transition principles, service transition processes, service transition packages, and service transition tools.

4. Service Operation: This topic covers the operation of services and service management processes. It includes topics such as service operation principles, service operation processes, service operation packages, and service operation tools.

5. Continual Service Improvement: This topic covers the continual improvement of services and service management

What are the Sample Questions of ITIL ITILSC-SOA Exam?

1. What is the purpose of Service Level Agreements (SLAs)?
2. How can SLAs be used to measure service performance?
3. What is the difference between an SLA and an Operational Level Agreement (OLA)?
4. How can Service Level Agreements (SLAs) help ensure that services are delivered according to agreed upon standards?
5. What is the role of Service Level Management in the ITIL Service Lifecycle?
6. What are the key components of a Service Level Agreement (SLA)?
7. What are the benefits of using Service Level Agreements (SLAs) in IT Service Management?
8. How can Service Level Agreements (SLAs) be used to improve customer satisfaction?
9. What is the difference between an SLA and a Service Level Objective (SLO)?
10. What are the best practices for developing and managing Service Level Agreements (SLAs)?

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