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CQA: Certified Quality Auditor

Best Seller 101 Lectures 12h 24m

Prepare for your ASQ examination with our training course. The CQA course contains a complete batch of videos that will provide you with profound and thorough knowledge related to ASQ certification exam. Pass the ASQ CQA test with flying colors.

$14.99$24.99

Curriculum For This Course

1. Auditing Fundamentals

15 lectures 1h 23m

1. 1A1 Methods - Introduction and three defintions 8m
2. 1A1 Quality Auditing - Standards 5m
3. 1A1 Auditing Methods - Product, Process and System Audits 4m
4. 1A1 Auditing Methods - Combined and Joint Audits 3m
5. 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits) 5m
6. 1A3 Purpose - Registration/Certification and Accreditation 6m
7. 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA 5m
8. 1A4 Common Elements with other Audits 4m
9. 1B1 Elements of purpose and scope 6m
10. 1B2 Benefits of audits 4m
11. 1C Criteria to audit against 7m
12. 1D Roles and responsibilities of audit participants 6m
13. 1E1 Professional conduct and responsibilities 8m
14. 1E2 Legal consequences 3m
15. 1E3 Audit credibility 9m

2. 2. Audit Process

23 lectures 2h 50m

1. 2A Audit Preparation and Planning 4m
2. 2A1 Elements of the audit planning process 9m
3. 2A2 Auditor selection 6m
4. 2A3 Audit-related documentation and considerations 7m
5. 2A4 Logistics 4m
6. 2A5 Auditing tools and working papers 11m
7. 2A6 Auditing strategies 10m
8. 2A7 Auditing plan 3m
9. 2B1 On-site audit management for the auditor 6m
10. 2B2 On-site audit management for the auditee 4m
11. 2B3 Opening meeting 9m
12. 2B4 Audit data collection and analysis 20m
13. 2B5 Establishment of objective evidence 6m
14. 2B6 Organization of objective evidence 8m
15. 2B7 Exit and closing meeting 9m
16. 2C1 Audit report development and content 10m
17. 2C2 Effective reports 6m
18. 2C3 Final audit report steps 7m
19. 2D1 Elements of the corrective and preventive action (CAPA) process 11m
20. 2D2 Review of corrective and preventive action (CAPA) plan 7m
21. 2D3 Verification of corrective and preventive action (CAPA) 3m
22. 2D4 Follow-up on ineffective corrective and preventive action (CAPA) 7m
23. 2D5 Audit closure 3m

3. 3 Auditor Competencies

10 lectures 1h 17m

1. 3 Auditor Competencies 9m
2. 3A Auditor Characteristics 7m
3. 3B On-site Audit Resource Management 6m
4. 3C Conflict Resolution - Part 1 9m
5. 3C Conflict Resolution - Part 2 9m
6. 3D Communication and Presentation Techniques 12m
7. 3E Interviewing Techniques 6m
8. 3F1 Team Building 5m
9. 3F2 Team Facilitation 4m
10. 3F3 Stages of Team Development 10m

4. 4. Audit Program Management and Business Applications

13 lectures 1h 45m

1. 4A1 Senior Management Support 9m
2. 4A2 Staffing and Resource Management 6m
3. 4A3 Auditor Training and Development 6m
4. 4A4 Audit Program Evaluation 8m
5. 4A5 Internal Audit Program Management 15m
6. 4A6 External Audit Program Management 7m
7. 4A7 Best Practices 5m
8. 4A8 Organizational Risk Management 13m
9. 4A9 Management Review Input 6m
10. 4A10 Electronic Records and Computerized System Considerations 9m
11. 4B1 Auditing as a Management Tool 4m
12. 4B2 Interrelationship of Business Processes 5m
13. 4B3 Cost of Quality (COQ) Principles 12m

5. 5. Quality Tools and Techniques

40 lectures 5h 9m

1. 5A Basic Quality and Problem Solving Tools - Introduction 4m
2. 5A1 Pareto Chart 6m
3. 5A2 Cause and Effect Diagrams 5m
4. 5A3 Flowcharts 5m
5. 5A4 Statistical Process Control (SPC) Charts 17m
6. 5A5 Check Sheets 6m
7. 5A6 Scatter Diagrams 4m
8. 5A7 Histograms 7m
9. 5A8 Root Cause Analysis (RCA) 6m
10. 5A9 Plan-Do-Check-Act (PDCA) Cycle 4m
11. 5B1 Six Sigma 13m
12. 5B2 Lean - Introduction and Benefits 3m
13. 5B2 Lean Philosophy 5m
14. 5B2 Lean - Value Stream Mapping (VSM) 9m
15. 5B2 Lean - Types of Wastes - Muda, Mura and Muri 7m
16. 5B2 Lean - Eight Types of Wastes 11m
17. 5B2 Waste Elimination - Pull System 4m
18. 5B2 Waste Elimination - Kanban Card 5m
19. 5B2 Waste Elimination - 5S 8m
20. 5B2 Waste Elimination - Standard Work and Poka-Yoke 5m
21. 5C Basic Statistics 3m
22. 5C1 Measures of Central Tendency 9m
23. 5C2 Measures of Dispersion 11m
24. 5C3 Qualitative and Quantitative Analysis 9m
25. 5D1 Common and Special Cause 8m
26. 5D2 Process Performance Metrics 17m
27. 5D3 Outliers 4m
28. 5E2 Types of Sampling 11m
29. 5E1 Acceptance Sampling Plans 12m
30. 5E3 Sampling Terms 9m
31. 5F Change Control 11m
32. 5F Configuration Management 7m
33. 5G Verification and Validation 5m
34. 5H Risk Management Tools 9m
35. 5H Plan Risk Management and Identify Risks 5m
36. 5H Analyze Risks 9m
37. 5H Plan Risk Response and Monitor/Control Risks 11m
38. 5H Failure Mode and Effects Analysis 15m
39. 5H Hazard Analysis and Critical Control Points (HACCP) 5m
40. 5H Critical to Quality (CTQ) Analysis 5m

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