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ITILFND V4: ITIL 4 Foundation

Best Seller 90 Lectures 5h 41m 33s
Prepare for your ITIL examination with our training course. The ITILFND-V4 course contains a complete batch of videos that will provide you with profound and thorough knowledge related to ITIL certification exam. Pass the ITIL ITILFND-V4 test with flying colors.
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Curriculum For This Course
  • 1. Service Management 2m 34s
  • 2. Value 4m 6s
  • 3. Organizations and People 5m 36s
  • 4. Services and Products 11m 45s
  • 5. Service Offerings 5m 42s
  • 6. Service Relationships 6m 17s
  • 7. Outcomes 2m 54s
  • 8. Costs 10m 21s
  • 9. Risks 5m 59s
  • 10. Utility and Warranty 4m 46s
  • 1. Four Dimensions of Service Management 1m 20s
  • 2. Organizations and People 6m 57s
  • 3. Information and Technology 7m 42s
  • 4. Partners and Suppliers 9m 45s
  • 5. Value Streams and Processes 4m 47s
  • 6. PESTLE 3m 11s
  • 7. Applying the Four Dimensions 5m 2s
  • 1. Service Value System 2m 38s
  • 2. Opportunity, Demand, and Value 5m 20s
  • 3. Governance 2m 4s
  • 1. Guiding Principles 3m 34s
  • 2. Focus on Value 3m 53s
  • 3. Start Where You Are 8m 8s
  • 4. Progress Iteratively with Feedback 6m 40s
  • 5. Collaborate and Promote Visibility 5m 28s
  • 6. Think and Work Holistically 5m 33s
  • 7. Keep It Simple and Practical 3m 32s
  • 8. Optimize and Automate 5m 56s
  • 1. Service Value Chain 5m 14s
  • 2. Plan 4m 18s
  • 3. Improve 4m 2s
  • 4. Engage 8m 27s
  • 5. Design and Transition 5m 12s
  • 6. Obtain/Build 7m 7s
  • 7. Deliver and Support 5m 10s
  • 8. Value Streams 1m 58s
  • 1. Continual Improvement 2m 20s
  • 2. Continual Improvement Model 1m 55s
  • 3. What is the Vision? 2m 51s
  • 4. Where are We Now? 2m 8s
  • 5. Where Do We Want to Be? 3m 13s
  • 6. How Do We Get There? 1m 29s
  • 7. Take Action 1m 13s
  • 8. Did We Get There? 1m 34s
  • 9. How Do We Keep the Momentum Going? 2m 14s
  • 10. Continual Improvement and the Guiding Principles 3m 54s
  • 1. Categories of Practices 2m 34s
  • 2. Management Practices 1m 16s
  • 3. Continual Improvement 7m 45s
  • 4. Information Security Management 3m 42s
  • 5. Relationship Management 1m 53s
  • 6. Supplier Management 1m 30s
  • 7. Architecture Management 2m 5s
  • 8. Knowledge Management 2m 10s
  • 9. Measurement and Reporting 1m 24s
  • 10. Organizational Change Management 1m 22s
  • 11. Portfolio Management 2m 2s
  • 12. Project Management 2m 3s
  • 13. Risk Management 2m 13s
  • 14. Service Financial Management 1m 14s
  • 15. Strategy Management 1m 53s
  • 16. Workforce and Talent Management 1m 39s
  • 1. Service Management Practices 1m 14s
  • 2. Change Control 8m 51s
  • 3. Incident Management 8m 2s
  • 4. Problem Management 4m 48s
  • 5. Service Desk 7m 52s
  • 6. Service Level Management 5m 47s
  • 7. Service Request Management 7m 19s
  • 8. IT Asset Management 1m 55s
  • 9. Monitoring and Event Management 2m 10s
  • 10. Release Management 1m
  • 11. Service Configuration Management 1m 15s
  • 12. Availability Management 1m 6s
  • 13. Business Analysis 57s
  • 14. Capacity and Performance Management 2m 14s
  • 15. Service Catalog Management 1m 35s
  • 16. Service Continuity Management 1m 27s
  • 17. Service Design 1m 34s
  • 18. Service Validation and Testing 1m 2s
  • 1. Technical Management Practices 40s
  • 2. Deployment Management 55s
  • 3. Infrastructure and Platform Management 57s
  • 4. Software Development and Management 59s
  • 1. Putting It All Together 6m 33s
  • 2. Conclusion 1m 42s
  • 3. ITIL Certification Path 2m 1s

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